Not once in the last 60+ Belden newsletters (over 5
years!) has there been an outright sales pitch. Hints,
subliminal suggestions and encouragement to invest in
more research have abounded, but nary an offer to
buy. We're making an exception this one time, so
please indulge us - this is too
important!
Every Publisher in the land acknowledges that "digital"
will figure very prominently in their future. Some even
see a day where digital is ALL there is. Yet, far too
many rely on log files or panel based studies or, worse
yet, intuition and experience to guide understanding
and web related strategic thinking.
If we're to successfully navigate towards the robust
digital future which Belden predicts, such practices
must cease!
Item #1: Conduct research to better
understand your web site visitor. Determine how many
visitors are in your market...how frequently they are
visiting...for how long...for what purpose...capture a
host of shopping measures and intentions (which
automatically load on a sales presentation
platform?!) ...that other media they consume...what
keeps them coming back...how often they clear
their "cookies"...how to improve their experience...and,
be sure to attach basic demos to track over time.
To satisfy advertiser's, you should readily know
reach, frequency and profile of the in market visitor to
newspaper.com.
Yes, Belden Associates has a wonderful tool which does
all that - the Sales and Site Survey. We've
interviewed more than 100,000 visitors to newspaper
web sites of all sizes and know more about this
audience than anyone. Call us - we'd be delighted to
help. Call others or do it on your own. Just act.
THAT'S NOT ENOUGH - quite frankly, that's
less than half the battle! We know the average
newspaper web site delivers somewhere between 10 -
25% in market reach and only 2 - 8% unduplicated
reach, so intelligence on the audience you already
have is insufficient. Especially, since all
indications suggest this natural audience is beginning to
plateau.
Research must be conducted on the total
market to determine where those who don't use your
web site are going? Why they don't visit
newspaper.com? What other media motivates their
behavior? What newspapers and their web sites must
be doing to increase audience? How much audience
exists? And, what to do if they are not using the
internet at all?
That leads us to - -
Item #2: Conduct a Belden Internet
Directional Study (BIDS). Make it a New Year's
resolution to contact us and learn more about our new
syndicated telephone study that gets to each of these
critical measures. Best of all, part of the deliverable is
a prioritized, step-by-step Action Check List to help
guide better penetration, understanding, revenue
generation and connection to your wired audience.
This really is a two step process.
A) By first of all, REALLY understanding those
readers/visitors already visiting your web site, you will
be able to craft the right financial model to increase
web site profitability!
B) The second step is even more critical - KNOW what
all internet users in your market are doing and where
they are headed. Understand what it will take
to serve their needs...now and tomorrow.
It is this second piece which will allow us to design and
build the appropriate digital platforms to engage and
delight and entertain and inform our customers. Yes,
all those apply, and don't, for one second think
otherwise. Creating a genuine emotional connection -
an honest to goodness relationship - with customers
will be a principal goal of all future media!
Now, here's the sales offer (skip to the end if you think
this inappropriate): If you have not conducted the
required survey of your existing web site
visitor we encourage you to consider our Sales &
Site Survey.
Since the Sales & Site Survey is the first step
in the creation of a successful digital strategy, we're
offering it in combination with our new Belden
Internet Directional Study at discounted prices for
the first quarter of 2006. Buy both and a 10% discount
will prevail. For multiple commitments additional
discounts can be earned.
Wouldn't it be great to know specifically which
competitor to be battling for online supremacy? Would
a clear path to profitability be worthwhile? How
valuable would a complete understanding of the digital
marketplace in your market be? Even more basic - how
to survive? Conduct both studies and those insights
are yours.
Last word of caution (then one of promise!): Many of
the marketing skills which have served us so well in our
print space must be unlearned in internet space. Not
all, but many. We'll have to recognize a theoretical
unlimited inventory is not a part of our digital future.
That a limited, unless we drive more traffic there
will not be more inventory (or, more revenue!), so
we darn well better understand our digital audience and
price accordingly.
The flip side is terribly exciting - - we're once again in
the breaking news business... the content web site
visitors seek - we can readily provide...we have a
WoNdErFuL promotional platform to build upon (please
let us promote relentlessly - another a great New
Year's Resolution!!)...we have the human assets no
other medium can approach...and, our financial
underpinnings are solid.
Given those characteristics, Belden Associates is
delighted to be a partner with the newspaper industry.
Let's grow together - seize our offer and conduct
solutions oriented, web site and internet audience
research early in 2006. Ignore that meticulously
crafted budget (or, treat it like the tool it is) and invest
in perhaps the most important research possible...we're
ready!
Happy New Year.