Here's a reality that undoubtedly falls in the "things
that keep Publishers up at night" category...very soon -
in the next few years at the most -
newspapers are going to have to place some very big
bets on their strategic direction!
Some, or all of these, will be contemplated:
- Digital.
Everyone
believes digital
will
be more or ALL of the future. When do we place that
bet and how digital do we go? Once those decisions
are made, it will (won't it?!) drive the communications
strategy to each of the stakeholders impacted by such
a leap - employees, readers (users, viewers,
audience...), advertisers and investors or family. How
significantly will such a "bet" impact earnings and
distributions? Believe me it will.
Some context...it astounds us how frequently we are
working with clients and there's an incomplete
understanding of strategic vision, corporate or internal
resources or even regular internal communication
channels. This is not just clients having multiple
properties, but even applies to some single property
newspapers.
Talk to each other, folks. Even if the news is
unpleasant. Leaders lead...will you?
The fear of the unknown (or believed to be known!)
is far worse than most realities. Especially if
unpleasant news is immediately followed by a
game plan for making it a bit more pleasant. When in
doubt, err on the side of too much (sorry corporate
counsel!)
communication.
- Niches. If the "riches
are in the
niches" and the only way we begin to serve the
multiplatform audiences we all know we must, how are
they prioritized, how quickly do we need to execute
against each niche and what is the underlying financial
model (since it might not mirror that of the core
product) supporting those sought after riches? Is
there a strategy for dealing with and learning from
what
some would call failure? Or, better yet, benchmarks
established to make sure there are multiple failures,
therefore increasing the likelihood of success?
We're finally talking audience with some consistency.
This is good. Belden clients are routinely conducting
research that quantifies the "footprint" of that
organization (BugleMediaCorp, not just a broadsheet
newspaper any longer) regardless of how many
products and platforms exist.
- Databases. Our
industry is at
every point along the spectrum in delivering audiences.
From this is our distribution, take it or leave it
all the way to we'll deliver as much or as little as
you want, Mr. Advertiser. Well, guess what?
We're all going to have to play the "Whatever the
Advertisers Want Game." The only way we
successfully go there is by building robust databases
(which are not a gazillion dollars) scale easily, are
easier - correction, intuitive - to operate, connect with
the corresponding databases of advertising clients and
reward users (Lower subscription costs? Discounted
offers from advertisers?) for sharing information about
themselves and maybe even as they learn more about
our advertising and editorial content.
Those who effectively figure this out hold those
proverbial "keys to the kingdom"!! Understanding
audiences at the household level and offering relevant
content - both advertising and editorial - attacks every
nickel of revenue in the catalog, Yellow Pages and
Direct Mail businesses...does any of that appeal?
- Care for the
Core. While "betting" on the above, we must
remain committed to those
loyal Baby Boomers and older whose dedication to
newspaper
reading continues to provide the underpinnings of our
future success and has brought us this far. In many
ways, we're going to have to be as segmented and
disjointed as the audiences we serve, while all the
while prioritizing them and extracting synergies where
possible.
The incremental deletion of stock listings or television
books or a splash of additional color are not going to do
much to stimulate new audiences. Even a genuinely
significant commitment to promotion will not show
dramatic distribution gains. Taint gonna happen. So,
let's recognize how valuable our most loyal audiences
are and not create much more tension as we alter our
pages in search of new or more frequent customers.
- Diversification.
Not just by
attempting to penetrate multiple audiences, but with
our willingness to place multiple "Big Bets" since we are
sure to find that some fail.
Many will recall Koz or the Cue Cat. Koz was the
original community platform from what, '95 or '96?
Doesn't it strike you as similar to efforts like YourHub?
And, while many would call the Cue Cat effort to link
advertisers to customers through a tethered scanning
device attached to one's computer a complete failure,
there's no question it was a conceptual bulls-eye. We
link to those advertisers via a simple click on a web site
everyday and many of the largest advertisers are
sending out targeted digital pre-prints already.
If you agree and recognize the need for those "Big
Bets" let me exhort you to even higher heights. Set
those goals exceedingly high. One client has a Vision
Statement I absolutely love - I've paraphrased, but it
goes something like this:
One of our products or services in every
household in the entire region, every day!
The entire region in this case would be something like
5 million adults!
The web and properly deployed database technology,
combined with the human resources newspapers
currently have means such a vision is achievable
and not
just a dream. So, let's get on with it!
Have a great summer!
| COMPARATIVE DATA SNAPSHOTS |
| Among average weekday newspaper
readers across Belden markets, 70% are subscribers,
15% buy a single copy and 15% borrow the copy they
read.
Among average Sunday readers, 68% subscribe, 21%
buy a single copy and 11% borrow a copy.
|