The newsletters which have repeatedly generated the
most reaction - emails, comments, calls - are those
which report IDEAS we've encountered in our travels
or hinted at in Belden research engagements. Since
we're coming up on the NAA Marketing Conference we
fully expect this and the next edition will be full
of notions to ponder. We look forward to your
feedback!
It DOES seem like attendees get the most value from
such a conference via the ideas shared during the
multiple tracks and from fellow interaction.
So, maybe this will serve as a pre-NAA idea
springboard? You tell us what you think, especially, if
something mentioned here translates in to a real
revenue driving or expense saving or, heaven forbid, a
real change facilitating notion, we'd really be
interested in knowing about it.
On the single copy front... are organizations
leveraging their online registration (if doing so...) in
ways to drive more single copy sales? An occasional
email to the user telling them there is content in the
paper TODAY which might be of interest? And, where
the nearest single copy location is?
...has anyone used Post-It notes on the Friday paper
talking about upcoming weekend content?
...A totally "contained" Sunday product? Since a large
percentage of purchasers buy the Sunday paper for
the inserts, most will attest the integrity of the
Sunday package is paramount. If it could be wrapped
or bound in affordable packaging, there would NO
DOUBT be a spike in Sunday single copy sales. While
this has been done, the key is affordability?!
...what about Sunday all week?
...And, since we're talking "ideas" here...how about
racks that don't require coins (young prospective
readers don't carry change!) promote on all sides,
have current rack cards and ENGAGE our single copy
customer?
By the way, we lead off with Single Copy since we're
hearing about that more than any other challenge. It's
clear this is an increasing "hot" spot and warrants the
best of all our thinking.
(Shameless Plug- Belden has just launched the
Single Copy Insight Program to capture single-copy
intelligence. By driving purchasers to an 800 # and
capturing key metrics via an Interactive Voice
Response system, we're developing a fast, timely
snapshot of different segments of single copy buyers.
Call to learn more.)
The following are notions and observations stemming
from a presentation by Seth Godin to the International
Newspaper Marketing Association meeting a while ago...
...Successful brands aren't entitlements and, they
don't
guarantee the right to succeed. The success we've
enjoyed for so long has us spoiled. Some might argue
our success has doomed us.
[The Belden Associates point of view? We have NOT
leveraged incredibly strong newspaper brands
appropriately and NOW is the time to start doing it or
we WILL fail]
Speed; or, lack there of.
It applies to everything - product to market and in
response to clients and market changes. We gotta
work on this. Readers of this newsletter will recall the
Belden SWOT analysis conducted some 5 years ago
revealed this as the #1 challenge facing our industry.
Nothing has changed.
...At several conferences the notion that Moore's Law
is accelerating change gets play. We'll acknowledge
that point. Adoption of the internet and new devices
like the IPod occurs faster than ever.
The interesting relevant newspaper point -
organizations who can change relatively easily
will eventually dominate industry. Newspapers have
not demonstrated such a skill set, but there's NO
reason it cannot happen. Tough, yes! Impossible,
NO. We see the impossible happen every day.
...a key to any fast success will be the need (it must
happen) for fast feedback on whatever change is
deployed. And, yes, this sounds suspiciously like
research. Just like we "record" incoming calls for
training. We should be measuring all sorts of
benchmarks in our ability to respond to a faster
consuming audience.
...READ TWICE >>> "Getting better at yesterday's
business is pointless!"
How many actions, processes, deliverables are we
providing that fall in to that category?
Once we determine what those are (and, there will
be several...) we should choose to discard most.
That's one of the hardest enterprise things to do, -
stop doing any practice which has served as well - but
is a must if we're going to adapt and adopt and
develop new offerings.
...the pace of business is a function of the pace of
decision-making. Make 'em faster (recognizing faster
decisions will surely mean occasional mistakes, but
that's ok!) and you will succeed faster, as well. It IS
that simple.
Get those juices flowing and send us what new idea
excites you - the bigger the better. NOW would be a
good time...