Huh?
What is that?
First of all, it's our way of piquing your curiosity. This
is another one of those newsletters which is a
smorgasbord of ideas and notions we've either seen or
wondered about as we've criss-crossed the
countryside. We hope there's at least the kernel of a
good idea buried within these 800 words. You decide...
Many have seen the movie Apollo 13.
Amongst the many memorable lines (taken from real
events many vividly recall) were the words of Ed Harris
playing Flight Controller Gene Kranz as the Mission
Control team wrestled with the challenges of getting a
crippled ship and weakening crew back to Earth. Kranz
proclaimed, "Failure is not an option!"
That applies to our world in a couple of ways:
- The burden of our societal responsibilities
is too great for us to fail. Very simply, democracy
does not exist without a free and vibrant press; so
friends, I repeat, Failure is Not an
Option.
- Yet, we'd submit that to succeed, our
industry is going to have to learn to fail much
faster!
In other words, as rewarding as it is to see the
multiple new products (notably compact editions
written by and for younger adults) please depress the
accelerator a bit more, would you? And, equally
important - get over any negative vibes and bad karma
when a new product "fails." The way we see it,
Failure is a mandate.
Quite frankly, the success of the paradigm which has
served us so well for so long has compromised our
ability to move quickly and in radical directions. Why
else would many Publisher's be looking at hiring
people 'from outside' the industry?
[Sidebar: One of the newest young adult products is
Philly EDGE published by Calkins Media in Philadelphia.
Early returns suggest this product a hit, but we want
to share one insight. Care to guess what their Mission
Statement is?
"MAKE PEOPLE TINGLE"
Is that not the coolest newspaper Mission Statement
you've ever seen or heard? You bet!]
Most know the Harrisburg Patriot News in
Pennsylvainia decided to offer a compact edition in
addition to the broadsheet they've traditionally
published. This experiment began last spring. Untold
hours and resources and cultural energy were devoted
to the successful launch of what they decided to call
The Patriot. They overcame:
- Production challenges.
- Marketing challenges.
- Distribution challenges.
- Inertia challenges.
- Cultural challenges.
- Communications challenges.
- You name it.
And, yes, they published a damn fine product.
Perhaps some would argue the experiment ended too
soon when publication ceased last month, but the fact
remains it was a noble effort.
The bottom line? An increase of about 1000 additional
daily distribution which apparently flattened out and no
amount of increased effort was going to change that.
Did they "fail" to dramatically raise circulation? Yes.
However, according to John Kirkpatrick, Publisher, they
succeeded on a host of very valuable dimensions
wonderfully...
...poor internal communications is now a thing of the
past. They learned by the trial of the marketplace to
work more closely together. How BIG a dividend is
that?
...risk aversion might not be gone altogether, but it is
no longer ingrained as part of the company DNA.
...Advertiser's were supportive. How many
newspapers
can say their clients view them as "innovative"
and "cutting edge?" We note very few hands raised.
...No telling what new product or service is in the
Patriot News planning cycle right now, but
guess what, everyone within the organization knows
they can get it done. The value of such
teamwork is priceless.
We'll be watching.
Ok, what is Synchronized Ubiquity?
First of all, it might be better stated as
organized or premeditated or
orchestrated or planned ubiquity. Fill
in the synonym. Yet, the thinking around here is that
it should be a goal - written and inscribed in Mission
Statements across the land - of every newspaper.
Here's why- Metros have been surrounded by suburban
and alternative products everywhere. Then, those are
now being pressed by the advent of FREE products.
Even true urban papers are contending with a
relentless tide of 'ankle biters' which individually do not
challenge newspaper reach, but collectively represent
significant market share. That's a tide which must be
reversed.
The industry has to think BIGGER. Much!
Envision the day when our core product is
complemented by a host of niche and targeted
products and services which touch everyone!
The
core product is the traditional broadsheet which
everyone of baby boomer and older age is still lovin'.
Unfortunately, to penetrate the unlimited number of
additional audience segments within our market, we're
going to have to create a host of smaller products to
respond to the different habits and lifestyles and
interests of others.
And, finally, we're going to have to be EVERYWHERE,
all the time, whenever wanted. Almost as if we
anticipated our reader's desires. What a great
concept?!
There are ways to make that happen, so look forward
to the December In The Know for hints (we
won't give it away!) and the generic findings to that
market wide 'gap' analysis we are conducting to bridge
newspaper direction and community/advertiser
perception of that direction. Very interesting.
Lastly, a special seasonal thanks to readers, clients,
prospects, family and even our good competitors who
challenge us to be better every day. Happy
Thanksgiving to one and all!