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January
2002
Pre-Research!
The
decision to conduct research can be boiled down to urgency of
objectives and available funding. Consider these steps and thoughts
regarding planning
Study
Objectives
Whether
supporting advertising sales or quantifying the strength of your
brand, research goals should be clearly defined.
- Avoid
It would be interesting to know
questions
and focus on critical measures with specific uses.
- How
will the results be used? If change is impossible, then omit
the question and substitute one to provide actionable information.
- Mine
existing research for answers! Check syndicated sources, NAA
studies and even your previous proprietary work.
- Use
national study questions, if appropriate, to be able to compare
results to put yours in context.
- Try
not to have preconceived notions or expectations!
With solid information, you are in a stronger position to make
decisions while developing a marketing campaign or evaluating
a content change or to build a sales presentation that will keep
or convert advertising dollars.
The
Survey Area
Keep
it simple and focused. For most studies, your primary area of
circulation is all you need. Newspapers usually use MSA, NDM,
RTZ, Home County. High population and low circulation in an area
will water-down the newspaper's readership. At the same time,
you cannot cherry-pick the geography to boost readership. The
survey area should be geographically contiguous. For advertising
sales studies, be sure the area will be meaningful to advertisers.
If
trending is important, be sure to maintain geography from previous
research.
Sample Size
The
size of the sample is determined by how you plan to use the results
and available budget. It is a popular misconception the larger
the population, the larger the sample. To look at counties or
circulation zones separately, you need to have enough interviews
in each area. We recommend a minimum of 100 interviews for separate
analysis and 200 if the budget permits. Think ahead - is the sample
size likely to yield sufficient interviews with shoppers at stores
for which you plan to develop a targeted presentation?
The
newspaper industry standard is a minimum sample of 500, but you
may need more for certain objectives. If you are conducting a
study with a telephone interview combined with a mail booklet,
a minimum sample of 1,000 is required because the return rate
is typically 50 percent.
Proportionate
vs. Disproportionate Sampling
Most
studies use a proportionate sample in which the number of interviews
in a Zip code or county is in proportion to the population. This
means that if a county has 25 percent of the population, it will
get about 25 percent of the interviews.
With
disproportionate sampling you decide how many interviews you need
in an area to look at separately and complete more interviews
in the area than its population would otherwise suggest. The proper
balance between the over-sampled area and the rest of the market
is restored during the weighting or sample-balancing step.
The
Questionnaire
Study
objectives provide the question framework. Examples from previous
or other newspaper questions will expedite the process. What has
worked well before, regardless of objective, can work again. Questionnaire
design is one of Beldens strengths.
With
objectives outlined, list all of the topics and subjects. Brainstorm
as you develop this list include everything useful you
can think of. Allow several weeks for this process. Some of your
best ideas may come while driving home or during a meeting or
talking to an advertiser. Notice that we say list "topics"
and "subjects." Don't spend your time writing questions;
thats our job. At the same time, be sure you communicate
nuances or special situations to your research partner.
Review
the list. All objectives covered? Are there unnecessary items?
If you've done a good job of planning, you should have twice as
much as the questionnaire will allow! Now, prioritize
which
topics are a "must," which would be "useful,"
and which would be "nice, but"?
We
hope these rules of thumb will help. Belden always offers guidance
and assistance throughout each step of the planning process. We
also cover these topics in depth during our client workshops.
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